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Here are our most frequently asked questions:


How Do You Handle Returns?

Craft Making Shop makes it easy to process returns. Craft Making Shop accepts returns and issues refunds for complete products, value packs and bundles up to 90 days from the date of purchase.

Visit our Returns Page for more detailed information or to begin the Returns Process.

What Are Your Shipping Rates?

Visit our Shipping Page for detailed information about our Standard, Priority and Expedited Shipping Rates.

Do You Have Any Coupon Codes or Discounts?

Yes! We have a number of shipping discounts and everyday Buy More, Save More Discounts! Visit our Discounts Page for more information.

What is your Privacy Policy?

Visit our Privacy Policy Page for detailed information about our Privacy Policy.

How Can I Contact You?

There is a floating "Contact Us" tab at the bottom of every page, you can submit a quick question or comment using this tool. You can also visit us at our Contact Us Page.

What is the Bits & Bobs: Crafting Components Line?

Bits & Bobs: Crafting Components is our original, private label line of crafting elements, embellishments, findings and parts. Get crafty and creative with Craft Making Shop!

Shop our private label Bits & Bobs line.

Do You Guys Have Blog?

Yes we do! Visit our Craft Making Shop Blog and get inspired!

Do You Have a Newsletter?

Of course we do! Join our Craft Making Shop Newsletter and receive 10% off your next purchase! Be the first to shop sales and be the first to cast your vote in the newest Crafter's Poll